PMO and Service Delivery Manager - Michael Page International (UAE) Limited

Posted By Gulf Recruitments

This is a highly visible leadership role focused on running both the PMO function and the Service Delivery team.

It will involve a mixture of team management, PMO leadership, process and structure improvement and high level account management.

Client Details

Multinational Systems Integrator with strong Middle East presence.


  • Establish & Improve Services Delivery Processes
  • Manage Customer Expectations
  • Create Cost-Effective Systems
  • Build Partnerships
  • Assign project manager for the delivery of Business Solutions and Platform Solutions Services projects
  • Review and report services portfolio status with services managers
  • Increase resiliency to market demands
  • Improve quality of service for IT consumers
  • Define, manage and align with branch vision the bid management functions

  • Process and bid management support offerings.
  • Solution Quality Assurance

  • Define, manage and align with branch vision the following PMO functions:

  • Project Management Methodology
  • Project lifecycle
  • Unified processes and templates
  • Estimation models
  • Project Governance
  • Enforce policies and processes
  • Aligning PMO processes with Quality processes
  • Project Management Tools
  • Implement Enterprise Project Management System
  • Consistent Project repositories for GBM assets
  • Select and evaluate other project related tools
  • Resource Management
  • Assigning and releasing project resources
  • Manage resource performance
  • Planning support
  • Scope review and scope planning
  • Time and risk planning support
  • Training and Education
  • Evaluate and plan resource training and education
  • Standards and Metrics
  • Determine metrics and KPI requirements
  • Introduce, use and manage metrics

  • Profile

    Qualifications & Education Requirements
  • MUST HAVE 10+ years of experience in PMO / Project Management capacity
  • MUST HAV experience working for an IT Services or IT Systems Integrator
  • PMP, PgMP / PfMP and Agile certifications
  • Degree in Computer Engineering / Computer science

  • Job Offer

    Highly competitive salary package plus benefits on offer for the best candidate

Job Details

Posted Date: 2019-04-28
Job Location: Qatar
Job Role: Information Technology
Company Industry: Information Technology

Preferred Candidate

Career Level: Management

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