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Officer - Client Complaints Unit

Posted By Gulf Recruitments
Kuwait City - Purpose and Scope: The jobholder will provide assistant and support to the Unit Manager when addressing client complaints regarding the contractual relationship between the bank and client, or complaint related to defaulting on the terms and in line with the guidelines of the Central Bank of Kuwait on behalf of the Bank. Key Responsibilities: 1.Acts as front line staff and receives client complaints ensuring that any problems are resolved. 2.Oversees and constantly follows up with the relevant area in order to proactively enhance all relevant areas in the bank which affect client relationship with the Bank, directly or indirectly. 3.Presents ideas for service improvement that demonstrate ability to analyze and identify areas in need of development. 4.Investigate customer complaints in an appropriate way and provide possible recommendations for efficient customer focused procedures. 5.Generates periodic and requested reports related to assigned areas ensuring adequate and accu...



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Assistant-Human Resources

Posted By Gulf Recruitments
Kuwait City - Answer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview documentation and records. File, track, and process employment applications. Create and type office correspondence using a computer. Audit and coordinate distribution of paychecks. Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete I-9 employment verification forms. Create new employee personnel file. Design and update the display and content of employee communication bulletin boards (e.g., in regards to employment, recruitment, transfers, and promotions). Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law. Skills Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional...



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Agent-Guest Service

Posted By Gulf Recruitments
Kuwait City - Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities. Skills Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate a...



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Steward

Posted By Gulf Recruitments
Kuwait City - Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. Receive deliveries, store perishables properly, and rotate stock. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin. Skills Follow all company and safety and security policies and procedures; repor...



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Guest Service Agent

Posted By Gulf Recruitments
Kuwait City - Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station. Respond to and resolve guest requests, including wake-up call requests. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Review shift logs/daily memo books and document pertinent information in logbooks. Process all payment types such as room charges, cash, checks, debit, or credit. Count and secure bank. Complete end-of-day activities including posting charges to accounts, completing cashier and closing reports, running night audit backup, and roll the date. Print and fold folios and ensure that they are placed under each guest room door the night before check-out. Skills Follow all company safety and security policies and procedures, and report accidents, injuri...



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Training Administrator

Posted By Gulf Recruitments
Kuwait City - 1.Maintain accurate training records to assist in the effective running of the department. These records will involve the maintenance of both paper and IT systems. Records require updating on a frequent basis . 2.Support the Training Department in the full range of training activities including arranging all internal and external training courses. This includes booking rooms, issuing Joining Instructions, arranging catering and any equipment required . 3.Facilitate good communication with other departments to ensure all training is properly planned and co-ordinated. 4.Issue, log and record all appraisal documentation on an annual basis. Ensure that the training activity described in the appraisal documentation is extracted in order to plan training and development activities. 5.Administer the full SVQ process including enrolment, logging module completion and final certification. Skills 1. Smart & Presentable . 2. Excellent Communication skills. Job Details Job Lo...



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Director of Operations

Posted By Gulf Recruitments
Kuwait City - Provide senior management to the Operations Directorate activities to meet contract requirements of the Operations scope of work. Directs and manages all assigned directorate personnel in one departments, two independent branches, and oversight of one subcontractor. Essentials Duties and Responsibilities: Directs a professional team encompassing a wide range of functions within the discipline: Interviews, selects, and places candidates into open positions. Evaluates staff, comparing objectives and achievements in the assessment. Coaches employees in their professional career development and process improvements. Issues discipline when required. Recommends termination or contract non-renewal when appropriate. Organizes, resources, plans, manages, and oversees the daily operations and activities of the directorate. Prepares and executes the completion of contract deliverables in accordance with the scope of work. Develops plans to support mid and long-term requirements. Co...



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Sous Chef / Assistant Chef

Posted By Gulf Recruitments
Al Ahmadi, Kuwait - Sous Chef / Assistant Chef - Must have experience on Italian or American food like Pasta, salads, burgers, sandwiches. - It is to be second on command after the head chef and can take control of the whole kitchen when the head cook off duty. - For Italian/American restaurant with wide range of menu items - Experience is a must - No need to have experience in the whole menu, but at least on some parts of it and willing to get training to learn the rest. - Willing to perform a practical test before get hired - Willing ro multi task doing chef or any cook work related when is asked to. - Willing to work on a team and have experience in group work - Good pay and other benefits - Starts NOW Skills - Must have experience on Italian or American food like Pasta, salads, burgers, sandwiches. - It is to be second on command after the head chef and can take control of the whole kitchen when the head cook off duty. - For Italian/American restaurant with wide range of me...



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Store Manager (Female) Shoes and Fashion

Posted By Gulf Recruitments
Kuwait - - Responsible for the daily operation in the store- Manage the store manpower planning and arrangement - Monitoring the daily sales and managing sales teams to increase the salesturnover to meet the pre-determined sales target - Create and maintain a shopping environment and deliver a shopping experienceto customers in keeping with the brand strategy - Ensure a high standard of customer service within the store- Counseling coaching, training and motivating the sales staff- Maintain good staff relation in order to generate a high level of morale andenthusiasm - Have retail management or assistant management experience -Have a solid understanding of wages, profit & loss figures, & rosterbudgetsHave experience in all aspects of stock control - Have the ability to work autonomously- Have excellent customer service skills - Have leadership qualities- Provide ongoing support to the sales team Skills - Min. 5 years retail experience in luxury brands with at least 2 years in...



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Event Executive

Posted By Gulf Recruitments
Kuwait City - Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Skills Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephon...



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Department Manager

Posted By Gulf Recruitments
Kuwait City - Under broad direction, provides direct support for the continued development, update and maintenance od the companys Quality Management System. Supervisory Role: Manages all assigned personnel Essential Duties and Responsibilities: Directs a professional team encompassing a wide range of functions within the discipline: Interviews, selects and places candidates into open positions. Evaluates staff, comparing objectives and achievements in the assessment. Coaches employees in their professional career development and process improvements. * Issues discipline whenever required. Recommends termination or contract non-renewal when appropriate. Plans the strategic direction of the department, aligning it with the overall business plan and strategy of the company. * Ensures policies and procedures are sufficiently developed to enhance process and effectiveness overall in the company. * Provides direct support for the continued development, update and maintenance of the...



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Demi Chef De Partie

Posted By Gulf Recruitments
Kuwait City - Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Skills Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiali...



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Cashier/Hostess

Posted By Gulf Recruitments
Kuwait City - Process all payment methods in accordance with Accounting procedures and policies. Follow property control audit standards and cash handling procedures (e.g., blind drops). Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Transport bank to/from assigned workstation. Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring everything is in working order. Skills Follow all company and safety and security policies and procedures; and report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professi...



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Human Resource Business Partner

Posted By Gulf Recruitments
Kuwait City - A-Job Purpose: To act as the primary HR interface within the Business / Support Groups aligning human resource efforts with business objectives to ensure increased profitability, productivity and employee engagement. B - Accountabilities: a) HR support: Advise the Group/Function on all HR issues to ensure that all employees are managed in the organization processes and educate line managers in the use of effective people management techniques. b) Recruitment: Identify recruitment needs and oversee the recruitment process to ensure candidates of the best caliber are sourced and on-boarded c) Learning and Development: Assess L&D requirements and ensure these are translated into effective L&D programs so the Group/Function has people with the right skills and experience to meet its objectives d) Succession Planning: Develop and manage a succession pipeline and oversee succession planning and backups implementation e) Reward Management: Execute the organization job analysis, gradin...



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General Maintenance Technician

Posted By Gulf Recruitments
Kuwait City - - Perform a wide variety of general building maintenance repairs and services. - Maintain light bulbs, doors, cabinets, paneling, carpet, and bulletin boards. - Paint interior and exterior walls and cabinets; hang wallpaper and pictures; assemble furniture. - Set-up and install computer cables as needed , repair and relocate light fixtures. - Monitor and maintain all building systems as assigned. - Responsible for alerting of any unusual occurrence and/or damage that have taken place or that may occur. - Assure safety standards are used which comply company, guidelines. - Ensure compliance of all work related activities in a fair, ethical, and consistent manner. - Responsible for the completion of all maintenance service requests as assigned. - Maintain a Professional Courteous manner with all vendors, Contractors and Fellow employees. Skills Knowledge of the basic Electrical / Plumbing maintenance and repair of facilities and equipment. Ability to repair Cooker...



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