CRM Analyst - محلل إدارة علاقات عملاء

Posted By Gulf Recruitments
Kuwait Finance House - Kuwait City - To assist in building, maintaining and enhancing a CRM database in order to generate and analyse customer insights and develop CRM-driven initiatives. Detailed Description Build and enhance CRM systems Assist in building, maintaining and enhancing CRM database and maintain and update the database in collaboration with IT. Assist in creating / developing automated complex processes of business requirements within CRM system. Implement IT initiatives to develop the CRM system ensuring that the system provides meaningful insights to the business for decision making. Understand the business impact of the analysis made and communicate to concerned functions in order to assist in decision making process. Communicate with various business functions, and work with designated champions to collect and analyse data in order to successfully implement CRM-driven initiatives. Work with other CRM teams and sales staff to develop campaigns and capture key learnings. Communicate with t...

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