Kuwait - Service Advisor Job Location : Kuwait Duties and Responsibilities To make sure that customers are satisfied and their cars are operating properly, Automotive Service Advisors must be able to perform a wide variety of tasks. We analyzed several job listings to identify these core Automotive Service Advisor duties and responsibilities. Assess Customer Needs The reason customers come to Automotive Service Advisers generally is because they are having issues or questions with their vehicles. So the most important task of an Automotive Service Advisor is to assess what the customer needs in order to get their vehicles operating properly. Customers discuss with Automotive Service Advisors the issues that they are having with their vehicle, and Automotive Service Advisors work to find solutions. Write Service Orders After assessing the needs of their customers, Automotive Service Advisors must write out service work orders so that their mechanics can begin to service these vehicles...
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