- Interacts, cooperates with the accounts receivables and sales department as well
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits in order to solicit payment.
- Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
- Updating the customer’s account record with new information, recording the call result or disposition, and logging any relevant notes about the call
- Deliver invoices directly after issuing it.
- To supervise and participate in collecting all accounts receivables of the hotel with established standards.
- To recommends the cancellation of credit facilities to hotel’s users based on payment record.
- To ensures that the customer invoices are prepared in accordance with their contracts and hotel’s policy and procedures.
- To ensures that the accounts receivables over 60 days are pursued for collection
- Preparing the customers statement of accounts and reminders
- Maintaining the filing system as appropriate to the needs of the operation.
- To keep a customer follow up sheet for all customers and recording all transactions made against the customer e.g. tel. call, reminder, invoices, collection, etc
- Ensures that the hotel’s credit policy is adhered to by all concerned
- Preparing the daily collection lists and submits to the account receivable to post it to the customer’s accounts.
- Making the necessary correspondence to outstanding account holders.
- Assisting the accounts receivable in preparing invoices, whenever possible.
- Preparing the cash receipt vouchers to the customer upon receive money.
- Submits the statement of accounts to the customers and get their confirmation of the balances.
- Helping to Issue black list of customers.
- Follow up the returned checks and makes sure that the customer replaced that checks by either certified checks or cash amounts.
|Job Location:||Doha, Qatar|
|Job Role:||Accounting and Auditing|
|Career Level:||Mid Career|
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