Head of Digital - Vodafone

Digital transformation is a journey not a one off-event. It needs to be nurtured and grown by talented staff who know how to always be one step ahead. Seeing into the digital future and enhancing the present experience is our obsession, and we’re after people who feel the same way.  It’s this drive and excitement that enables us to keep evolving our technology to improve the lives of our customers. Our digital team are constantly experimenting with smart new ways to make our products and services more intuitive, simple and successful. 
  
Your goal will be to offer the richest, most rewarding digital experience.  We’re lucky to employ a collective of passionate, talented and ambitious people who go beyond the call of duty to satisfy our customers. We’re always on the lookout for fresh blood to challenge how we work, embrace the latest technologies and help us remain pioneers. 


All you need is the right mindset and the desire to help us create award-winning digital experiences.  If you want to work in a fast-paced environment where you’ll always be pushed to reach new heights and deliver digital campaigns for a powerful brand, then don’t miss out on the chance to join our digital army.


With us you will lead a dynamic Digital team and help us drive digital transformation through all customer facing channels in a market that has one of the highest smartphone and internet usage rates in the world and is experiencing exponential growth in digital. Create a Digital roadmap which puts the customer at the heart of what we do by embracing simplicity but at the same time breeds customer loyalty through brand affinity. Use the digital platform to take our products and services to the customer “digital first” transforming our engagement model to make Vodafone Qatar NPS leaders. Create a digital incubation culture where we trial new and smart innovations that help to transform our service delivery model and keep us in line with digital norms  at the same pace of  the market. As the Head of Digital, you will provide strategic direction and leaderships to deliver an unmatched customer experience across all digital channels, grow the share of digital transactions, manage the career paths of the digital team.  

Job Details

Preferred Candidate