Dubai - To be the first point of contact for all incoming switchboard telephone calls, ensuring a professional and efficient image of the company is portrayed. Deliver accurate and precise information at all times, providing the best customer service experience possible. Handling outbound calls, delivering desired results through assigned campaigns. Manage invoices, Promote the business and make advertising flyers. Skills - Speaks Arabic and English fluently\n• Answer switchboard incoming calls, handling general inquiries and providing clarifications/details about the Company's products & services, Business Outlet locations and opening hours, in an accurate, timely, friendly and professional manner\n• Conduct outbound calls to existing and potential customers as and when required\n• Actively listen to the caller's requirements, assessing needs and accurately referring callers to the relevant departments within the Company if not able to assist directly, or recommending suitable services pr...
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