Technical Support Specialist

Posted By Gulf Recruitments
syncreon America Inc - Dubai - We are currently recruiting for a Technical Support Specialist based at our facility in Dubai. The successful candidate will be a great problem solver with solid communication skills and the ability to handle multiple tasks in a highly demanding environment. About the Role How you will contribute Responsible for implementing standards as established by the system and network engineering teams in regard to planning and supporting the plants in the areas of desktop, WAN, LAN, servers, and disaster recovery. Provide second level diagnostic support the System and Network Engineering Teams and the Service Desk in supporting the plants as it relates to; Desktops, WAN, LAN, and Servers as well as capture site specific network, server, and end device documentation. Creates / updates work instructions for new tasks or as the steps for existing tasks are modified, ensures all documentation is in the proper format and is stored in the location identified by the TSS team lead. Participate...

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