Oman Insurance Company - Deira, Dubai - Job Title Specialist – Analytics & Metric Management Location Deira , AE Organization Name Medical Claims Department Description Brief Description Detailed Description The role is responsible for Metric Management of the Insurance Operations (Policy Operations, Claims, Call Center & Partner Support Units) Unit and support Medical Audit Unit by providing Periodical/Ad-hoc analysis and developing self-service tools to identify exceptions in Medical claims in order to detect fraud, waste and abuse Job Requirements Metric Management · Produce accurate and standardized reporting with key insights to communicate operational performance to Customer Operations Leadership team · Provide ongoing support and enhancement of Metrics by driving alignment with Industry standards and best practices · Lead recurring Operations Review Meeting highlighting the performance metrics and identifying successes/opportunities for the leadership team · Collaborate with functional areas within O...
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