Kuwait City - Job Description Job Summary/Purpose: Supervise vehicle trade-in evaluation by using software solution in order to provide a vehicle part exchange valuation in line with market prices, ASG policies and procedures, and to maintain and deliver the highest levels of customer satisfaction with the valuation process at all times. Responsibilities: Maintain highest levels of customer satisfaction with the valuation process through clear communication and explanation of the valuation process to the customers. Check trade-in request for customer details, car model, specifications etc. Ensure that an accurate report on the condition of the vehicle presented is prepared post evaluation process. Ensure that trade-in value of the vehicle is based on the physical condition and mileage of the vehicle. Ensure that trade-in prices quoted are in line with market and not underpriced. Supervise evaluation of traded car for body, parts, paints and/or damages, abnormal noises, send car to garage...
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