International Recruiters & Consultants (IRC) - Kuwait City - Our clients are retailers of luxury brands. They are now seeking to recruit two customer service representatives for their branch in Kuwait. Responsibilities: - Serves customers by providing product and service information and resolving product and service problems. - Opens customer accounts by recording account information. - Maintains customer records by updating account information. - Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. - Prepares product or service reports by collecting and analyzing customer information. - Contributes to team effort by accomplishing related results as needed....
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