Confidential Entity - Ajman - Job Description The Desktop Support Analyst's role is to support and maintain organizational Laptops, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via work order) in a timely and accurate fashion, and provide end-user assistance where required. Skills Strong customer service orientation. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Good written, oral, and interpersonal communication skills. Ability toconduct research into PC and software issues and products as required. Education Information Technology Sub Job Title Desktop Support Analyst...
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