Al Mulla Group - Kuwait City - Approach, greet, and offer assistance to customers entering the showroom according to the Mercedes-Benz brand image. Assist the customers in selecting available Mercedes-Benz products by undertaking an in-depth needs analysis. Explain vehicle performance, product details, features and benefits according to the Mercedes-Benz sales process. Offer and accompany the customer in test driving vehicles according to the Mercedes-Benz test drive process. Ensure smooth completion of the sales contract and associated documentation Promote and up sell Mercedes-Benz products and services (e.g. Mercedes-Benz Collection). Introduce finance and insurance products during the sales process and support implementation of finance and insurance campaigns. Facilitate that the F&I department receives sufficient customer information for a smooth hand-over. Facilitate that relevant paperwork, car registration and/or insurance documentation is completed according to the distributor policies. Organize th...
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