Dubai - Job Description We are looking for a Call Center Team Lead to oversee outbound operations us for an exciting project! JOB DESCRIPTION Handle daily operations Training customer service reps Monitor KPIs and SLAs Perform quality audits Team coaching Skills Call center lead experience, required Able to manage at least 5-10 customer service reps, outbound preferred Excellent coaching skills Must be very patient Excellent multitasking skills Must be amenable to work remotely...
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