Raqmiyat - Dubai - CRM New Implementation Scope The Deployed Support resource should gather the requirements of all the existing CRM implementations and get new requirements for the new implementation. CRM Support &t Task Description . • Custom Objects and Standard Objects The Deployed Support resource would be responsible for maintaining any custom object and would be involved in all activities which require customization or build on that object including testing, UATs, and go-live support. • Custom Button/Links - The Deployed Support resource would be creating the new buttons or links and also if required would do changes on existing buttons or links. • Fields - As part of the change The Deployed Support resource would be creating new objects with relevant history tracking as advised by Customer. The following also be done as part of support: Adding New Fields to Existing Object and Modifying Existing Fields. • Page Layouts - The Deployed Support resource would create new page layouts and would also mo...
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