Dubai - Issue Recovery Notification and provide Surveyors with related details. Understand and clarify details through various communication mediums (primarily telephonic) of claims and customer queries Issue related documentation once claims file is opened on CRM system.\ Process and issue LPO’s in line with claims. Liaise with service providers including workshops and other insurance companies. Read, understand and translate Police Reports to support claims process. QUALIFICATIONS MINIMUM TECHNICAL & BEHAVIORAL COMPETENCY CRITERIA: Technical skills: ·Basic industry knowledge in terms of market practice. ·Sound knowledge of AXA Motor Insurance Policies. ·Excellent computer skills. Academic Qualifications: ·Holds a tertiary education or Degree qualified. ·Required to have at least 3 years experience in related industry; ·Arabic speaker is mandatory. Behavioral competencies: ·Strong written and oral communication skills. ·Ability to multi task under pressure. ·Excellent custo...
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