Wyndham Hotels and Resorts - Dubai Marina, Dubai - Wyndham, Bridgend - Wyndham is now seeking a Duty Manager (Arabic or Russian speaker), Wyndham Dubai Marina to join our team at Wyndham Dubai Marina in Dubai, Dubai. Job Summary The primary responsibility of this role is to align the Reception Department policies and procedures to deliver “Count on Me“ service behaviour and create the right environment in which our colleagues can experience that will help them to be Responsive, Respectful, Deliver a Great Guest Experience & build a Customer Service culture. As Duty Manager, with full support/Synergy and alignment with Direct reports of Guest Service Associates, & Supervisors you will be responsible for managing the reception team and perform Duty manager shifts as required based on business demand. Overseeing the daily operation through set processes, ensure that proactive action is taken to ensure the needs of all guests are met and that additional measures are taken to create lasting experiences. Drive high standards and Quality and employee eng...
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