Kuwait City - Lead consumer complaint meetings. Investigate consumer complaints and document results. Develop and update procedures that are easily understood for the appropriate audience. Work with outside laboratories to coordinate testing and use appropriate test methods. Actively participate and lead trace drills. Document and summarize experimental data and summarize in a coherent method. Communicate results and observations to appropriate Barilla personnel as needed. Serve as the contact person for production and keep supervisors informed of changes and issues that may arise. Collaborate with manufacturing operators to prevent defects and, when defects are found, seek out and remove causes. Compile end-of-the-month reports as required. Point of contact for Quality Assurance Technicians for technical, procedural, and food safety issues. Active participant in audits by internal teams and external agencies, as required or requested. Facilitate testi...
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