Kuwait - Job Location : Kuwait Good Salary will be Offered. Requirement : Take inbound and handle/solve customer queries and issues. Perform necessary outbound calls for solving customer issues or any other requested job. Handle calls in line with customer service protocols and ensure a high level of customer satisfaction. Ensure data is entered correctly into systems and all data requirements are captured. Handle customer concerns by taking detailed information and logging customer service complaints. High levels of customer satisfaction Accurate data inputting Effective handling of customer complaints and escalation Diploma degree in relevant discipline 1 to 2 years of experience in customer-facing roles Knowledge of security processes Systems knowledge and system interrogation Knowledge of data capture Bilingual {English and Arabic} Interested Candidates Can Apply Disclaimer: GotoGulf is a platform that facilitates recruiters and jobseekers reach out to each other. A...
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