social media executive

Posted By Gulf Recruitments
Alghanim Industries - Kuwait City - Ensure coordination of all social media activities, and that customer review and comment responses are made within designated response times and are in accordance with each social media channel's engagement plan Follow the pre-set Social Media guidelines in updating our different channels while ensuring proactivity on daily basis Monitor on daily basis and competitors’ social media pages and websites Coordinate and perform the day to day activities relating to the different social media platforms (such as Facebook, Instagram, Snapchat, Twitter, YouTube, etc.) Engage in conversations with our consumers to generate leads and content about us in the market Prepare and monitor reports (on follower growth, engagement, etc…) with trends and emphasis on recommended future activities Respond to all customer enquiries and complaints in a timely fashion File all complaints and refer them to relevant parties, monitor progress and update customers...

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