Tamdeen Mall Management - Kuwait City - Perform tasks as directed in pursue of the achievement of excellent customer service. Greet each customer with a warm, friendly smile followed by an appropriate greeting and gathers feedback information that can be useful to improve certain area of concern. Coordinate with other Departments, key tenants, suppliers and center’s advertising and public relations agencies to ensure excellent service delivery. Check cleanliness and operation of the Mall levels including its gates and ensure that they are clean and communicate any issues to the concerned Department. Keep a good communication with all the colleagues such as management and supervisors to ensure smooth and harmonious atmosphere. Ensure customer satisfaction through personal recognition and prompt cordial attention from the MALL visit until the customer leaves the center. Ensure repeat customers and first time visitors receive recognition and prompt service. Ensure product knowledge is up to date and awareness of M...
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