Etihad Airways - Abu Dhabi - SAP Finance FICO Consultant, Technology & Innovation, Abu Dhabi What are we trying to do? This role forms a major part of the Etihad transformation strategy and customer experience agenda across our Technology & Innovation business that will enhance our guest offering the most exciting best in class tools to our customers worldwide. What do we need help with? We currently have a gap in our Business Intelligence & Data Management team for a SAP FICO Expert to own all SAP FICO production platforms operations, support & delivery of data & reports, This person will ensures the BI systems are up and running as per the SLA and system is available for the all BI users to do their day-to-day job. Manage the Incident and Problem resolution, providing end-to-end resolution to ensure completion of all jobs within defined objectives. Troubleshoot production issues and coordinate with other teams to remediate and implement to production in order to minimize impact to customers. What you w...
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