Customer Service Agent

Posted By Gulf Recruitments
Serco - Dubai - We are seeking customer service professionals to join our Dubai Tram team, to deliver a safe, reliable, world class, customer focused tram service. In this role you will roving around the Dubai Tram Al Sufouh System (DTAS) engaging with customers and responding to incidents. This role offers exciting career opportunities in to Tram Driving. Key accountabilities - Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the tram and station premises; - Assist and mitigate overcrowding on platforms to ensure that passengers flows are managed in an orderly manner; - Provide information on ticket sales and tram services information - Distribute publicity materials and handle lost property; - Provide safe, reliable, convenient and comfortable tram journeys - Enforce revenue protection procedures and associated by-laws; - Provide the very best in customer service and information; REQUIREMENTS What we are looking for in ou...

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