coty - Dubai - Senior Customer Service Executive Supply Chain, Dubai, UAE We’re Coty, a global leader in beauty. We’re World #1 in Fragrance, World #2 in Professional Hair Care and World #3 in Color Cosmetics. Our iconic portfolio of more than 77 brands are sold in over 150 countries around the world. We believe in beauty with a purpose and brands that inspire, no matter where they are in the world. About the Role Our Senior Customer Service Specialist liaises on daily basis with customers for all JV countries. Senior CS Specialist will be handling the accounts of all 3 Coty Divisions - Consumer Beauty, Luxury and Professional Beauty. You manage all aspects of the order process from point of receiving an order from the customer/Commercials to final delivery within given timeline. You need to take right decisions to choose the right cost-effective mode of shipment (Air/Land/Sea) without affecting our business. Also services the customers through handling their queries and complaints. Need...
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