AccorHotels - Dubai - To bring your previous managerial experience to our Front Office Department to ensure a high quality, consistent and personalized experience for all our guests and patrons of the Hotel, and coordination with all other departments of the hotel thereby contributing to and supporting the reputation of our hotel. Job Responsibilities The main responsibilities and tasks of this position are as listed below, but not limited to these: - To consistently offer professional, friendly and engaging service - To ensure proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines - To communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation - To train supervisors and fulfill training role in the absence of the trainer - To assist guests regarding hotel facilities in an informative and helpful way - To follow department policies, procedures and service standards ...
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