Senior Customer Success Specialist / Hospitality Solutions Training

Posted By Gulf Recruitments
Sabre - Abu Dhabi - See our on the HR intranet. Job Description The Senior Customer Success Specialist (CSS) consults on, develops, and delivers instructional solutions designed to help our customers or internal partners achieve their hospitality goals by combining a deep understanding of our customers’ needs with a strong knowledge of our product suite. Qualified candidates are highly self-motivated, solution minded, and can work with minimal guidance and supervision to: Become a fully-versed, product expert, on the configuration and usage of the SynXis platform of SAAS products Participate in and conduct consultative conversations with customers and internal teams to identify, develop and deliver custom-tailored technical training to achieve optimal configuration and use of multiple products for classroom and virtual audiences Work with customers and internal teams to identify, understand, and measure success through key performance indicators during strategic customer engagements Develop and ...

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