Operations Executive - Shift

OVERVIEW

The Operations Executive works alongside the General Manager and other staff to manage operations in order to ensure that the business continues to run smoothly.

 

 

KEY DUTIES & RESPONSIBILITIES:

 

1.1. Maintains responsibility in supporting all aspects of daily operations to ensure smooth running of the business and high operational efficiency.

1.2. Responsible for maintaining and updating the Central Calendar and sharing this information with colleagues in a timely manner.

1.3. Monitoring critical path dates and closely and communicating with all teams to ensure high levels of collaboration to meet business objectives.

1.4. Create an Operational Manual containing standard operating procedures for all areas of the business.

1.5. Maintaining clear administrative, accounting and recording filing systems in back office.

1.6. Identify and create checklists of all operational areas of the business.

1.7. Following up store sales performance and productivity in addition to looking for opportunities to increase sales.

1.8. Review and track weekly sales. Conduct weekly store walk arounds with Procurement team and work closely with the retail team to know what the best and worst product lines are and understanding customer needs.

1.9. Supporting Procurement where required in proposing new product ranges, creating collections and product line sheets.

1.10. Reviewing, developing and implementing plans to help meet business objectives.

1.11. Carry out monthly competitor comparison to monitor pricing position and identify emerging trends.

1.12. Co-ordinate with all departments to ensure that department deadlines are met and product designs, purchases and deliveries are on time for seasons and product launches.

1.13. Partake and coordinating inventory stock takes as per business needs and liaising and supporting relevant departments to ensure timely reconciliation.

1.14. Assist in developing workshop plans and strategies to develop revenue.

1.15. Assist in developing and implementing corporate marketing strategies.

1.16. Building relationships with corporate clients and supporting General Manager in developing corporate relationships and generating corporate sales opportunities.

1.17. Develop close relationships with all stakeholders to develop best solutions for product development and services.

1.18. Act as the point of contact for internal and external stakeholders and managing correspondence and communications.

1.19. Understanding the market place, target customer and key competitors.

1.20. Check, compile and manage internal documentations.

1.21. Researching, prioritizing, and following up on incoming issues and concerns, including those of a sensitive or confidential nature. Determining appropriate course of action, referral, or response.

1.22. Perform operational and administrative support to the General Manager and all teams where required.

1.23. Research as required and producing reports.

1.24. Creating spreadsheets, organising data, managing electronic and physical files and documents.

1.25. Managing internal databases.

1.26. Assisting with special events and projects as needed.

1.27. Actively maintain high ethics and confidentiality of sensitive company information.

 

 

Job Details

Preferred Candidate

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