Engineer : Monitoring & Maintenance (For a client of ppldynamics) - iHorizons

Role Objective:
The monitoring and maintenance engineer will be responsible of real-time monitoring of streamline log collection and pipeline from various log sources. He\she will investigate issues related to log collection, parsing and data shipping to the log analysis platform.
Roles & Responsibilities:
Day to day monitoring of log collection service from the on-barded entities
Report to SOC Data Health and SOC Operations Manager and communicate in both verbal and written status reports
Ensure timely accurate monitoring and reporting of missing log data and communicate to internal and external team to restore the service
Assist On-boarded Entity to debug, troubleshoot and resolve log collection related issues.
Make recommendations to improve log monitoring services update the knowledge base
Monitor log collection from multiple sources including, Agents, live stream logs, traffic flows, etc
Visit on boarded entity to resolve log collection issues when necessary

Job Details

Preferred Candidate