Customer Service Supervisor - Temporary

Posted By Gulf Recruitments
Nestle Middle East - Kuwait - Joining Nestle means you are joining the largest food and beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. In this role, you are the point of contact between sales team and the Customer Service HUB team in Dubai to ensure processing all the orders in the system on daily basis accurately and ensure resolving any issues in timely manner. A day in the life of - Full coordination with the HUB to ensure processing all authorized returns, refusals, samples and donations orders in the system with accurate reason codes. - Full coordination with the HUB to ensure creating all DD "Direct Delivery" trips in the system accurately and the settlement of the previous day trips. - Use Customer Service reporting tools to support in achieving the department objectives and KPIs. - Coordinate with the delivery drivers and sales team to ensure delivering the g...

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