Airport Services Policy Officer

Posted By Gulf Recruitments
Etihad Airways - Abu Dhabi - Supporting Airport Operations, this role is responsible for Developing, Documenting and Communicating policies and procedures for the Global Airports network. Combining safety, regulatory, operational and customer objectives, all work outcomes shall drive compliance with a line of sight to the end-user. As a key stakeholder in process design, you will liaise with other departments, consider change management needs and produce robust documentation to support delivery of business objectives. SPECIFIC RESPONSIBILITIES Develop, Document and Communicate policies and procedures related to Ground Operations/Guest (Passenger) Services. Act as a Subject Matter Expert (SME) for Ground Operations, attending meetings and participating in projects/initiatives related to portfolio. Engage other departments and business stakeholders to align policy and procedure across the airline. Contribute to Above-Wing Training Needs Analysis and Training Content Development. Understand and consider adult...

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