Technical & Warranty Manager (tires& accessories.)

Posted By Gulf Recruitments
Al Babtain Group - Kuwait City - Develop and maintain product quality systems focused on the early detection and reporting of product anomalies on current products. Continuously monitor product performance to create testimonials and report to suppliers in case of product under performance or product failures as applicable Coordinate with OE manufacturer distributors in Kuwait and ensure timely service and satisfaction. Conduct OE Fitment survey on PCR & LT vehicles from time to time to ensure availability of the identical OE product. Manage all product claims activity. Recommend new product improvements where necessary. Coordinate and Assist Tire Manufacturer regional office to carry out various technical activities as required by them. Report industry/market trends. Provide resources to assist sales, marketing and advertising department projects as required. Maintain high standards of service towards complete customer satisfaction Create and manage all budgets for departmental expenses Create & Implement D...

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