Etihad Airways - United Arab Emirates - The Foundation Trainee will learn the work skills required to commence a career with Etihad Aviation Group as a Guest Service Agent (GSA). The Foundation Programme therefore focuses on bringing the Foundation Trainee to a sufficient level of proficiency to perform the role of GSA through a structured development programme encompassing English language skills, IT skills, soft/business skills and technical/role specific skills. Job Responsibilities: Successfully complete all required training as per the training syllabus. Comply with all rules, policies, procedures, terms and conditions and/or codes of conduct. Work shift timing (including nights, weekends and public holidays) as required. Qualification & Education: Minimum a high school certificate Minimum English language ability CEFR level 2.1 or equivalent Experience: Completed UAE National Military Service (where applicable) Prior experience in a customer service role is an advantage Training & Knowledge: Basic...
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