Guest Relations Agent - Retaj Hotels and Hospitality

Posted By Gulf Recruitments

Main Responsibilities:

  • Review arrival list to welcome guests

  • Ensure that all guests are assisted accordingly in all areas.

  • Ensure that all VIPs and Elite Members are contacted and assisted accordingly

  • Coordinate with Housekeeping to ensure readiness of rooms for check-in.

  • Communicate appropriate information to the guest about the hotel and its services.

  • Supply information to all guests about local areas and activities.

  • Ensure smooth operations and high levels of guest service within the Executive Lounge areas

  • Run daily reports; ensure proper completion and filing of reports.

  • Make sure to delivery of guest amenities and other special occasions

  • Be a lobby ambassador and maintain visibility in lobby areas

  • Ensure compliance with health and quality standards

Job Details

Posted Date: 2019-04-27
Job Location: Doha, Qatar
Job Role: Hospitality and Tourism
Company Industry: Hospitality/Tourism/Travel

Preferred Candidate

Career Level: Mid Career
Degree: Bachelor's degree

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