M.S. & R.Y. BEHBEHANI COMPANY - Kuwait City - FUNCTIONS: Act as principle contact between the Sales Department and the customer Meet dealership Sales Satisfaction Survey levels and objectives Maximize dealership sales of new vehicles in line with requirements set by the Sales Manager Responsible for the sales of the traded in franchise vehicles. RESPONSIBILITES: Customer Satisfaction: Greet customers promptly and courteously. Identify customer needs by demonstrating interest in them, listening, and establishing an advisory relationship. Offer all customers a demonstration drive Ensure that customers receive a thorough explanation regarding the added value in the product. Create a pleasant non pressured purchasing experience that will yield repeat customers. Ensure a perfect delivery using checklist and delivery time accuracy Contact all customers within one week of vehicle delivery to ensure total satisfaction Follow up with customers on a reasonable, but periodic, basis throughout the ownership experience. S...
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