Relationship Manager - SME

Posted By Gulf Recruitments
RAKBANK - Dubai - Job Description Job Purpose: To manage and grow portfolio of Business Finance relationships, while ensuring adherence to Banks policies, ethics and code of conduct. Accountabilities Carry out all tasks ensuring all activities are completed within timescales and with a high degree of accuracy, whilst providing excellent customer service to both external and internal customers and adhering to all appropriate process and procedures. Achieve budgeted sales and service targets within acceptable risk standards. Comply with the Staff Code of Conduct at all times to ensure a positive image of the Bank is presented to all customers both internal and external. Identify and initiate improvements to work, customer service, quality, work processes and organizational matters in order to contribute to business efficiency goals. Prepare customer/sales plans to ensure each relationship is managed according to customer’s needs and potential, regularly reviewing the customer portfolio to asse...

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