SOS HR Solutions - Kuwait City - The incumbent will be responsible for the supervisory activities in addition to the execution of the tasks and activities pertaining to the Claims Department as assigned from time to time. The position shall ensure meeting the relevant key performance indicators identified for the particular executive at the beginning of the year and reviewed as and when required A proper understanding of the Company policies, processes and procedures, regulatory and compliance requirements with respect to Claims activities is required, and need to be adhered to consistently. Duties and Responsibilities Responsible for the continuous follow-up with TPA for maintaining the TAT for processing Reimbursement claims and escalate as required to the concerned Handling Client/ broker queries related to the policy servicing, including but not limited to reimbursement claim updates, general queries and pending pre-authorization status. Co-ordinating with an internal team of doctors in relation to...
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