Spa Receptionist - Cloud 9 Spa

Posted By Gulf Recruitments

Spa -Receptionist



REPORTING RELATIONSHIP:Reports directly to and under the supervision of the Spa Director


OVERVIEW:The Spa Receptionist is responsible for the Spa front of house operations.


JOB SUMMARY:


1. Primary Responsibilities include, but are not
limited to, providing a warm introduction to the guests spa experience, reserving/confirming spaappointments for guests, assisting as the point
of contact for groups and bridal parties, actively participating in ongoing training, maintaining cleanliness standards in all areas of spa
facility.


2. Must be a "problem solver," capable of quickly and efficiently resolving staff complaints regarding product or service, rates, and personnel performance standards.



3. Must be totally knowledgeable regarding the source and location of all supplies and inventory, and for maintaining adequate levels of supplies toconform to revenue opportunities while maintaining operating and budgetary integrity.



4. Be diligent in maintaining condition, cleanliness, and maintenance of spa facility, grounds and front/back of house areas. Keep accurate records ofwarranties and work in progress. Maintain a daily log of facility safety and cleanliness checks.


5. Supervise, and coordinate the scheduling of work staff required for Treatment Rooms.


6. Develop revenue enhancing and cost saving strategies and present to Spa Director for review. Develop and implement strategies for salon
treatment options in off -- spa locations in both indoor and outdoor settings to maximize revenue and increase exposure.



7. Be totally knowledgeable in the resort's Spa's and other Emergency procedures, to include the review of action to be taken, including evacuation plans, in case of problems, and action to be taken in regard
to other incidents, such as assault, robbery, burglary, or medical emergency and to ensure that all subordinate staff are fully trained and
capable of responding according to policies and procedures.


8. Take the necessary precautions to safe-guard at all times the spa’s funds, records, and equipment entrusted to the departments in her area of responsibility.



9. Work hours/days vary as dictated by business needs.


10. Must be able to perform all other duties as assigned by the Spa Director.

Job Details

Posted Date: 2018-09-03
Job Location: Doha, Qatar
Job Role: Administration
Company Industry: Personal Care and Service

Preferred Candidate

Career Level: Mid Career
Gender: Female


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