- Implement and inspire customer service excellence through the store and team
- Maximise sale opportunities as a priority on a daily basis
- Strive to exceed all store KPI targets
- Ensure service and standards at the fitting rooms are maintained and that staff have up to date and thorough product knowledge
- Ensure that any customer complaint is dealt with efficiently and resolved at store level where necessary
- Be aware of and communicate exchange and refund policies and procedures to the Sales team
- Identify store and company bestsellers/slow sellers and take necessary action
- Consistently communicate with the Area Manager on all areas of the store and business to effectively drive sales
- Maintain confidentiality on financial reports, sales information and product information
- Be aware of competitor knowledge and react efficiently to the market Build customer database by gathering customer information
- Minimise all external and internal loss through security vigilance and adherence to all security procedures
- Complete trade reports as required and identify any threats/opportunities of the business
- Maximise sale opportunities as a priority on a daily basis
- Ensure service and standards at the fitting rooms are maintained and that staff have up to date and thorough product knowledge
- Ensure that any customer complaint is dealt with efficiently and resolved at store level where necessary
- Be aware of and communicate exchange and refund policies and procedures to the Sales team
- Identify store and company bestsellers/slow sellers and take necessary action
- Consistently communicate with the Area Manager on all areas of the store and business to effectively drive sales
- Maintain confidentiality on financial reports, sales information and product information
- Minimise all external and internal loss through security vigilance and adherence to all security procedure
- Complete trade reports as required and identify any threats/opportunities of the business
- Communicate effectively within the st
Job Details
Date Posted: 2018-02-04 Job Location: Manama, Bahrain Job Role: Support Services Company Industry: Retail/Wholesale Preferred Candidate
Career Level: Mid Career Degree: Bachelor's degree
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