Andalus Trading Company - Kuwait City - IT Technical Support maintains the computer networks/systems, ensuring that they run smoothly, provide technical support, resolution and advice to computer users. - Install and configure computer hardware, software, systems and networks for new and existing employees; - Provide first level support to users facing issues with IT applications, operating systems, formatting, printer, CCTV, IP Phone, etc.; - Troubleshoot system, network problems and diagnose hardware or software faults; - Administer all equipment, hardware, and software upgrades; - Manage and monitor IT assets to ensure accuracy in inventory records; - Support the roll-out of new applications; - Maintain daily backup of system data at the head office, warehouse and showrooms; Skills - At least 2-3 years' experience in a similar role; - Strong client-facing and communication skills; - Working knowledge of helpdesk software, databases and remote control; - Advanced troubleshooting and multi-tasking skills; - ...
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