Move One - Kuwait City - POSITION PURPOSE The Move One Destination Coordinator is the primary point of accountability for Move One's Relocation Management Company clients (RMCs) and local clients regarding destination services in their assigned location and for assigned account in accordance to client´s alignment The Destination Coordinator is also responsible for supporting the Destination Consultants in their duties with guidance, updates, and service related information as well as responsible for cost review and management. The responsibilities of the Destination Coordinator include: RESPONSIBILITIES/DUTIES/FUNCTIONS TASKS Confirming receipt of service initiations with Clients/RMCs within one business day; Confirm billing details and service and fees with service initiation if not specified by SLA; Ensuring that all online systems, forms, and procedures are completed as per the relevant RMCs SLA in advance of invoicing; Achieve a minimum of 95% satisfaction rate from all assignees via customer evalua...
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