Kuwait Finance House - Kuwait City - Customer Service Provide proactive customer-driven servicing of all customer corporate banking needs in line with KFH quality standards in order to enhance the Bank's image. Build and maintain strong and effective relationship with Branch/ Finance Center customers to implement sales plan and achieve goals/objectives. Act as the first point of contact for customers, especially for new customers, answer their queries and provide information about various products and services offered by the Bank within specified turn-around time to ensure customer satisfaction. Execute segment value proposition and fulfil all service elements. Cross-sell products to customers and leverage on existing customer base to improve profitability while driving customer retention. Perform all customer service-related tasks with regards to product applications (e.g., account opening, service subscription, etc). Assist customers in filling-out various forms and applications as requested while ensuri...
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