Dubai - This position will be an integral component of the extended Global Digital Guest Services, Global CRM Operations team as well as a member of the Europe Continent Room Operations teams. The position will be based in the MEA Regional Office in Dubai, UAE. The purpose of this role is to support the overall strategy of the Mobile/Digital Guest Services as well as Guest Experience & Rooms Operations teams for all brands in continent by supporting and executing the company’s strategy for Mobile Guest Services, CRM and related priorities. Specifically, this position will be the conduit into the continent for the Global teams, while also leading the execution of these priorities as the champion in the market to strongly enhance the guest experience, create Guest Loyalty and drive Intent to Recommend. The core accountabilities fall into two main categories, namely: Partnership with several key stakeholders, and not limited to, CLS, Global Operations – Mobile & Digital Guest Services & CRM tea...
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