Customer Service Manager

Posted By Gulf Recruitments
Dubai - Career Level High Level Minimum Experience Over 10 years Minimum Education Level Bachelors Degree English Level Proficient Age Preferred No Preferences Computer Literacy High Level General Skills Strong Management Skills Ability to Join Within One Month Responsibilities Processing customer transactions, answering customer queries and providing detailed information on the products. Building awareness among customers with special emphasis on flexibility, ease of operations, safety and security on the company's diversified range of products to meet client requirements. Managing customer needs, advising investment portfolio and handling client servicing. Achieving stated goals of the company by conducting customer sales interviews, cross-selling and up-selling company's products & services. Participating in customer retention program by making customer retention calls regularly, both in person and/or by telephone contact. Ensuring workflow efficiencies ...

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