Abu Dhabi - Career Level High Level Minimum Experience Over 5 years Minimum Education Level Bachelors Degree English Level Proficient Driving License An Advantage Age Preferred 26-50 Years Old Computer Literacy Mid Level General Skills Good Communication Skills Responsibilities Monitor territory performance and service standards. Maintain close contact with key clients to understand business needs and provide solutions in order to increase share of wallet and ensure retention. Ensure guidelines and systems are implemented and staffs are fully aware of the procedures Provide specialist information, guidance and advice to customers through the delivery of excellent customer service to resolve customer queries and achieve customer satisfaction Act as a support / back up function for Relationship Managers to service their clients To monitor accounts and ensure that behavior is within acceptable compliance standards To update Operational risk database as and when i...
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