Swedish ME Steel - Sharjah - As a customer care specialist, you will support all sales and operations in the GCC and Indian Subcontinent. You understand that Swedish ME Steel is dedicated to delivering high quality products with a high quality customer experience. Serve as the first point of contact by responding to all phone and email inquiries in a timely and efficient manner. Attract potential customers by answering standard product and service questions. Prepare all sales related documents including quotations, delivery notes, certificates, invoices, purchase orders and vendor registration. Maintaining accurate records on all current and potential customers as well as a log of all communications. Follow up and monitoring of payments, prepare statement of accounts for customers, coordinate with field sales on collection. Manage customs activities and documents of Hamriyah Free Zone for incoming and outgoing materials and orders. Identify and report customer concerns to the Area Sales ...
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