McGregor Boyall - Kuwait City - We have been mandated in the search for a Head of Operational Excellence for a leading bank based in Kuwait. The person will be responsible for leading the assessment, development and implementation of internal processes within the operations teams to ensure operational excellence, and to ensure the bank's systems and process are as simple and efficient as possible. The role will provide the highest quality management information to provide the insight required in a timely fashion to steer the business and make the best decisions. To do so, we are looking for a senior executive with Operations / Lean expertise in the financial sector, passionate about further developing these capabilities You will work closely with Operations teams across trade operations, central operations, credit operations and treasury operations, design and execute major operational transformations aimed to improve performance in terms of cost/productivity, quality of service, employee engagement, or controls...
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