Kuwait - - Management and delivery of all visitor services delivered at the Museum excluding educational visits. This includes the management of the customer interface; ensuring a high profile in the day-to day running of the museum and provision of a consistent strong link with customers, guaranteeing appropriate and responsive reaction to address any and all client concerns. - This is an active and highly visible role requiring excellent customer relationship skills and highly developed management skills. - Ensuring compliance with the health, Safety& Environmental policies, Quality management system and to be instrumental in implementing improvements to established ways of working. - To manage, motivate, inspire and develop the visitor services team and staff ensure the efficient, effective and professional management of all resources. - Delivering a well-defined, structured visitor services plan in line with all statutory and service level agreement delivery requirement...
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