Kuwait City - The purpose of the job is to drive and deploy the Operational Excellence program across Alghanim Electronics. The Supervisor Operational Excellence will be a part of a major initiative to streamline the internal operations and will manage major components of process improvement. In this role, you will be responsible for developing a culture, skills sets and tools to further enhance service quality and operational excellence within our expanding organization. Key Responsibilities: Leads Process improvement projects such as: enhance revenue and profitability, reduce cycle time and cost and boost customer satisfaction etc. Understand and Analyze thoroughly on the area of opportunities, work closely with business stake holders to develop current state process mapping (VSM) and designing of future state processes and systems Work closely with IT for Change Management including UAT (User Acceptance Testing), Training, Follow-ups and monitoring. Facilitate to develop Business Objects ...
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