Kuwait City - Determines Need For Repair and automotive services by listening to customer's description of symptoms; clarifying description of problems; conducting visual inspections; taking road test drive; checking vehicle maintenance records; examining service schedules. Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions. Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles. Raise Job Cards and invoices. Maintains customer relations by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation. Updates job knowledge by participating in educational opportunities; reading manufacturers' publications. Skills - Must have at least 3 years experience as a Service Advisor / Service Con...
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