InterContinental Hotels Group (India) Pvt. Ltd.. - Kuwait - Recommended changes to these standards and training needs on an ongoing basis Manage all special requests made by guests Management of lost property for the hotel Gain understanding of the departmental goals and financial targets and support your Line Manager to achieve these targets Recycle where-ever possible and enforce cost saving measures where appropriate Perform tasks as directed by the Manager in pursuit of the achievement of business goals Open and close the shift and ensure effective shift hand over Distribution and collection of keys Co-ordinate special projects (eg site rooms, vermin control, window and carpet cleaning, room inventories) Conducts shift briefings to ensure hotel activities and operational requirements are known Maintain a current and thorough knowledge of all housekeeping systems Management of all incoming and outgoing calls Perform Room allocations Perform Room inspections Priorities arrival rooms Ensure you have complete knowledge of room types, layouts an...
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